Credit Information at your Fingertips ...
1. Lobbying: Ensuring a healthy credit environment in Malta
2. Education: Promoting good credit management practices
3. Information: Providing a reliable and cost effective credit management information system
MACM has lobbied with various stakeholders and addressed a number of credit related matters:
Dishonoured Cheques and Late Payment in Malta
The EU Late Payment in Commercial Transactions Directive
The EU Consumer Credit Directive
The Obligation of Registered Companies to File Annual Accounts
The VAT Refunds and Business Cash Flow
The Data Protection Act
The Companies Act
The Business Promotions Act
The Commercial Code
The Banking Act
The Judicial System
MACM organises a number of lectures, workshops, seminars and conferences for the Maltese business community. These events assist the local firms to turn credit risks into credit rewards by protecting their cash flow and securing their long-term profit.
MACM Training Centre also provides part-time lectures for Maltese students reading the CICM (UK) Credit Management Diploma at Level 3 & Level 5.
MACM is the Accredited Study Centre in Malta of The Chartered Institute of Credit Management (CICM) of the UK , which is Europe’s largest credit management organisation, and the second largest globally. The benefits of the CICM (UK) Qualifications are:
Raising knowledge, skills and performance and transmit an important message about you and your organisation;
Developing enthusiasm and impetus for the credit function within your firm;
Build professionalism and the expertise of employees;
Raise motivation and job satisfaction;
Create dynamic and high performance working environments.
MACM provides an effective and efficient online credit management information system to its Members. MACM Members have access to a number of integrated databases which can be used to analyse the credit worthiness of their prospective customers, whilst monitoring their existing customers on a daily basis. The MACM online credit information system helps businesses to take profitable credit decisions in a proactive manner. Thus, assists them:
To identify their prospective customers;
To minimise the risk associated with credit sales;
To avoid bad debts;
To be consistent in credit decisions;
To manage the credit management processes effectively;
To monitor customers on a daily basis;
To enhance customer relationship;
To increase effectiveness in the collection of dues;
To gain and maintain sound cash flow;
To sustain long-term profit.
“MACM helps me take better informed decisions both on whether to grant credit to new customers or to keep an eye on existing ones. The site is easy to use and the information is updated on a regular basis and available on demand.”
Mr. Peter Wirth
General Manager (Finance & Administration)
Alf. Mizzi & Sons (Marketing) Ltd.
“MACM has made our credit management processes much more reliable and secure. Within an instant you can check the prospective or exiting client – whether it is an individual or a company. Intuitive credit related information is at your fingertips. The daily reports that we receive by e-mail are eye-opener to any potential future credit problems. I thoroughly recommend Maltese firms to join MACM.”
Mr. Mario Delicata
Emmanuel Delicata Winemakers Ltd.
“We have been members and utilizing the services of MACM for the past ten years. Initially we have utilized MACM services to provide us with proficient financial reports on our potential foreign and local customers. Nowadays we utilize comprehensively the professional services provided by MACM to maintain our investment in accounts receivables on a daily basis. Based on our experience we highly recommend MACM services to the local business community.”
Mr. Charles Arapa
Finance & Administration Manager
Express Trailers Ltd.
“GO Plc has been using the services offered by the MACM since 2001. Initially, we used to access MACM databases as part of our work to evaluate the credit worthiness of prospective clients, however, as of recently we are also using MACM services to monitor updates in the credit status of existing clients. We also take advantage of investing in our team, working in the Credit Control Department to attend specialised credit control related courses, which are organised regularly by MACM. GO views the professional services provided by MACM as an excellent tool, which complements its internal controls in an effort to mitigate bad debts exposure. GO recommends the services provided by the Malta Association of Credit Management to other entities.”
Mr. Joseph Dimech
Senior Manager - Credit Control
“Our most useful tool in the credit control procedure is access to the MACM web services. Suffice to say that this has resulted in a substantial reduction in debtor impairment.”
Mr. Hugh Mercieca
Head Corporate Services