In this Issue 2. The ICM 3-4. MACM – Your Training Centre 5-7. ICM Diploma in Credit Management Level 3 8. From the Secretariat 9-12. Testimonials (September 2012)

The reference booklet for the Maltese Creditor (May 2009)

Managing Cashflow Guides - Chasing Payment (December 2008)

Managing Cashflow Guides - Credit Insurance (December 2008)

Managing Cashflow Guides - Factoring & Financing (December 2008)

Managing Cashflow Guides - Invoicing (December 2008)

Managing Cashflow Guides - Know Your Customer (December 2008)

Managing Cashflow Guides - Payment Terms (December 2008)

Managing Cashflow Guides - Treating Suppliers Fairly (December 2008)

Managing Cashflow Guides - When all else fails (December 2008)

Managing Cashflow Guides - When Cash Runs Short (December 2008)

Managing Cashflow Guides - When your customer goes bust (December 2008)

1. A Comment by the MACM President - Mr Geoffrey D Borg 2. MACM Highlights 3. Maltacom plc introduces incentives and measures 4. A creditors and debtors collection policy 5. Strengthen your credit department - Mr Tony Bonello MBA (Maastricht) 6. Electronic authentication and the future of the digital world - Dr Antonio Ghio B.A. LL.M. Info Tech (Strathclyde) LL.D. 7. MACM & MEU - Working together to foster a sounder economic climate 8. MACM Annual Seminar - 12th May 2005 - Sales and Credit Complimentary or Competing Functions (March 2005)

1. A Comment by the MACM President - Mr Geoffrey D Borg 2. From the Secretariat of MACM - Ms Annalise Bonello 3. Credit Management and the European Union Enlargement - Prof Dr Ludo Theunissen 4. The ICM Certificate in Credit Management Course - A First Opportunity - Ms Marcelline Warrington 5. MACM & MEU - Working together to foster a sounder economic climate (November 2004)

1. A Comment by the MACM President - Mr Geoffrey D Borg 2. MACM Highlights 3. Education, Education, Education - Mr Glenn Bullivant 4. Issues facing credit management in the auto industry - Mr Patrick Clark 5. Malta Association of Credit Management and Malta Economic Update - Mr George Papagiorcopulo (August 2004)

1. A comment by the MACM President - Mr Geoffrey D Borg 2. MACM Highlights 3. More Information at Your Fingertips - The Secretariat 4. It's getting tougher out there - Mr Glen Bullivant 5. A World of Information Sharing and Collaboration - Mr Melvin Xuereb MBA (Maastricht) 6. Parmalat - the story of infamy unfolds - Mr George M Mangion 7. When encountering difficulties while carrying out a credit control function - How does MACM help out? - Ms Anna Maria Saliba (February 2004)

1. A comment by the MACM President - Mr Geoffrey D Borg 2. MACM Highlights 3. Member's Opinion - Ms Marthese Attard 4. Debt Collection in Malta - Dr Rueben Balzan LL.D. 5. Two Years of Solid and Reliable Assistance - Mr Joseph Dimech 6. MACM and Data Protection - Dr Antonio Ghio B.A. LL.M. Info. Tech. (Strathclyde) LL.D. (November 2003)